Our Team at Merlewood
We believe in providing the very best in care and lifestyle for our residents, and our employees share in the desire to make this a reality through their service delivery and engagement. We seek to employ the best in order to provide the best, and our employees regularly achieve industry awards that recognise their achievements in Customer Care and Service Delivery.
Along with our excellent staffing levels, our home is furnished with the very best equipment to assist the team in going about their duties and ensuring the comfort and safety of those we care for.
Meet our general manager Debbie Vellender
Debbie trained as a nurse at St George’s Hospital Tooting and Queen Mary’s Hospital Roehampton in the 90’s. This was followed with over 20 years nursing in the NHS, mainly within Medical and Elderly care, working her way to the position of Advanced (Clinical) Site Practitioner at a large local hospital. It was during this time that Debbie’s passion for care of the elderly blossomed, along with the personal fulfilment of getting to know people in her care, and their families.
Debbie moved into Social Care at Merlewood in 2013 as Deputy/Clinical Care Manager to use her skills and experience in a different aspect of elderly medical care. In 2019 she became General Manager of the home.
Debbie gains huge satisfaction from leading a team of like-minded compassionate individuals and the Merlewood residents and staff have become a second family to her.
Our quality of care at Merlewood
Our aim is to provide joy, compassion and the highest levels of care. At all times our residents are supported by caring and committed staff, connected to their communities and families.
As an organisation we are driven by a philosophy of exceptional care for the individual, it guides everything we do, every day.
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