Inclusive Careers in Care

We believe that to deliver the highest levels of care and compassion to our residents, we must first care for our colleagues. We recognise the vital role of our teams and the importance of fostering a culture where everyone can thrive. That’s why we advocate for supportive benefits and progressive working practices.

Our offering includes paid breaks, generous overtime rates, enhanced parental leave, wellness days, team social events, and regular family-inclusive gatherings. We’re proud of our staff recognition programmes-including the newly launched Golden Heart Awards-which celebrate team members who truly embody our values. Many colleagues progress through the ranks or celebrate long service with us, supported by ongoing training and flexible working arrangements that respect personal commitments.

Our annual staff survey helps us continually listen, respond, and improve-such as enhancing our parental leave following feedback from younger team members. By investing in outstanding, inclusive careers in care, we ensure a better experience for everyone who lives and works with us.

We are passionate about apprenticeships and about attracting young talent into care to build long-term, rewarding careers. Our apprentices receive hands-on experience, mentorship from long-standing team members, and structured skills development that goes beyond qualifications.

These programmes are vital for shaping the next generation of care professionals. Initiatives like these-and our partnerships with educational institutions-offer real opportunities for training, career development, and engagement with the wider care sector.