Care Advice
Questions you may have around care and our homes
We are sure that you will have so many questions, some very specific to your needs and others more general.
Here we cover some of the commonly asked questions about care home living and how we do things in an Elizabeth Finn home.
It might not answer all your questions but it will help you get started. Please do not hesitate to contact us with any further queries you might have, however small or specific, as these things are what matters to you and your loved one and we are here to help.
General Information
- What is Elizabeth Finn Homes?
-
Elizabeth Finn Homes is a network of care homes providing high-quality residential, nursing, and respite care across the UK. Our homes offer comfortable living environments, personalised care plans, and a range of activities to enhance the well-being of our residents. At Elizabeth Finn we aim to provide the UK’s most loved care homes, filling later life with joy, community and kindness.
- Where are Elizabeth Finn Homes located?
-
We have homes located in various parts of the UK. You can find detailed information about each of our locations on our Homes page.
Admission and Costs
- How do I arrange a visit to an Elizabeth Finn Home?
-
You can arrange a visit by contacting the home directly or filling out the contact form on our website. Our team will be happy to schedule a convenient time for you to tour the facility and answer any questions you may have.
- What is the admissions process?
-
The admissions process begins with an initial assessment to understand the potential resident’s needs. This is followed by a tour of the home and a meeting with our care team to discuss a tailored care plan. Once all parties agree, we proceed with the necessary paperwork and preparations for the resident’s move-in.
- How much does it cost to stay at an Elizabeth Finn Home?
-
The cost varies depending on the type of care required and the specific home chosen. For a detailed breakdown of costs, please contact the home you are interested in, and they will provide you with a comprehensive fee structure.
Care and Services
- What types of care do you provide?
-
We offer a range of care services including residential care, nursing care, respite care, and end-of-life care. Each care plan is tailored to meet the individual needs of our residents.
- How do you ensure the quality of care?
-
Our homes are regulated by the Care Quality Commission (CQC) and adhere to their stringent standards. We have regular internal audits and staff training to maintain high levels of care. Feedback from residents and families also helps us continuously improve our services.
- What activities and amenities are available for residents?
-
Each home offers a variety of activities and amenities designed to enhance the quality of life for our residents. These include fitness classes, arts and crafts, gardening, social events, and outings. Additionally, we provide amenities such as landscaped gardens, comfortable lounges, and nutritious dining options.
Staff and Training
- What qualifications do your staff have?
-
Our staff includes trained and experienced caregivers, registered nurses, and specialised care professionals. We invest in continuous training and professional development to ensure our team is up-to-date with the latest care practices.
- How do you handle medical emergencies?
-
Each home is equipped to handle medical emergencies with trained staff available 24/7. We have established protocols for emergency situations and close relationships with local healthcare providers to ensure prompt medical attention when needed.
Additional Information
- Can residents personalise their rooms?
-
Yes, we encourage residents to bring personal items to make their rooms feel like home. This can include photos, artwork, small pieces of furniture, and other personal touches.
- Do you accommodate special dietary needs?
-
Absolutely. Our chefs work closely with residents and their families to accommodate dietary preferences and restrictions, ensuring nutritious and enjoyable meals for everyone.
- How do I contact Elizabeth Finn Homes for more information?
-
You can contact us through our website’s Contact Us page, call our central office, or reach out directly to any of our homes. Our team is ready to assist with any inquiries you may have.