A perfect 10 for The Lodge Care Home in Exeter!

Celebrating consistent excellence at The Lodge

We are thrilled to share that The Lodge has achieved a 10/10 rating on Carehome.co.uk, reflecting three years of consistent 5-star reviews. This remarkable milestone is a testament to the dedication, compassion, and professionalism of our entire care team, who go above and beyond every day to ensure our residents feel happy, safe, and truly at home.

Although The Lodge has served the community for many years – offering residential, nursing, respite, and palliative care from its elegant Victorian surroundings, this recent recognition highlights just how consistently we’ve been delivering the highest standards of care in recent years.

Across 74 five-star reviews over the past three years, residents and their relatives have shared powerful stories about their experiences at the home. One daughter described how her mum “was able to be taken out in her wheelchair to many places, including the garden centre, museum, and Exmouth where she could enjoy fish and chips!”

A son of a resident commented, “The Lodge is always clean, you would think it is a 5-star hotel.” Another respite resident shared, “I was shown kindness, care and consideration; friendship and genuine empathy by everyone.” These are just a few of the wonderful reviews we have received, and we couldn’t be more grateful that the hard work and compassion our team put in every day is recognised.

As one resident’s son put it, “The Lodge does far more than just ‘care’.” We go beyond basic care standards to create a true sense of home. With well-appointed ensuite rooms, beautiful gardens, communal lounges, regular activities, home-cooked meals, and a dedicated, attentive team, we work every day to provide not just care, but a quality of life that residents and their families can truly value.

This perfect 10, an echo of The Lodge’s Outstanding CQC rating, is a tribute to our care team’s professionalism and compassion, as well as the trust placed in us by residents and their families. We are grateful for their feedback, proud of our achievements, and remain committed to delivering the highest standards of care, day in and day out.